On Customer’s side. Always.
Finnish Insurance Brokers’ Association
About us
Insurance brokers arrange insurance cover for customers and assist customers in claims negotiations. We provide free compliance and regulation support and advice throughout the country and represent member interests with high level national decision makers.
Insurance broker certificate
Insurance broker certificate may be obtained by sitting an exam arranged by the Ministry of Social Affairs and Health twice a year. The exam consists of three parts: general studies, life insurances and non-life insurances. The exam can be taken in Finnish or in Swedish.
More information: https://stm.fi/en/frontpage
Board of directors
Consists of 5-8 members. Members are chosen in the annual meeting for a 2-year time period.
Member contact information:
- Markku Rantanen, chairman
- Terhi Kiviranta, vice chairman
- Antero Airo, legal affairs
- Sirpa Bitter-Helve, insurance broker certificate
- Irina Simula, legal affairs
- Lotta Sillanpää, international affairs
- Harry Strömberg, legal affairs
- Aleksi Kukkonen, communication
- Jasmina Ketola, chief operating officer
Good Practice Guide for insurance brokers
The Board of Directors has compiled a good practice guide for brokers. The guide works as a practical tool and sets a standard for professional broking by discussing the following topics:
- insurance broker as player on the insurance market
- insurance broker as customer’s representative
- confidentiality and non-disclosure
- competition
- compliance
- customer fund management
- remuneration
- service agreement and broker’s letter of authorization
- reporting and documentation
- relationship towards insurance companies
- training and maintaining skills
- KYC
- use of the title of insurance broker
Join us
Finnish Insurance Brokers’ Association offers many benefis to its members. Benefits that support and assist insurance brokers to work professionally, maintain trust amongst customers and keep up with the latest developments of the industry.
Membership benefits are as follows:
- credibility and trustworthiness
- ethical guidelines
- seminars
- one point of contact
- driver of common causes / interests
- following legislation and international affairs
- information on news
- templates for various agreements and documents
- examples of successful lobbying
– VAT process
– broker’s letter of authorization template
– KYC best practice
– good practice guide for insurance brokers
– participant on the insurance broker’s exam board
Membership fee 2025 and invoicing
Membership fee for 2025 varies by size of company. The basic membership fee is €500 if the company has 1-10 brokers registered with it. Basic membership fee of €1000 if the company has 10 or more brokers registered with it. In addition, a per-broker membership fee on top of the basic fee would be €100 per registered broker.